Support

Help & support

Answers to the questions we hear most, and a direct line to a real person when you need one.

What do the two plans include?

Harvesteader ($14.99/mo or $119/yr) is the full toolkit: Garden Studio, frost dates recalculated from real local weather, 30-year frost drift, season-to-season history, journal, weekly schedule, preserving, the Harvestead Garden Guardian, rotation warnings, and the ebook library. The Sales bundle ($39.99/mo or $390/yr, Harvesteader included) adds Harvestead's Market HQ, card checkout on your Harvest Stand page, accounting exports, wholesale order books, CSA management, succession planning, labor ROI, and sales tracking.

Is there a free trial?

Yes. Every plan starts with a 7-day free trial. We don't ask for a card up front, and there are no surprise charges. You can also look up frost dates, browse the open Learn library, and try sample plans without an account. The deeper tools and the full schedule unlock once you start a trial.

How do I change or cancel my plan?

Use the "Manage billing" button on this page (or on the pricing page) to open the secure billing portal. You can switch plans, update your card, download invoices, or cancel yourself, no ticket needed. Cancellations take effect at the end of your current period, so you keep access until then. For billing help you can also email hello@harvestead.com.

Do you offer refunds?

If a plan isn't the right fit, email hello@harvestead.com within 7 days of a charge and we'll make it right.

Email us

Prefer email? Send it here and a real person will read it.

Automated emails from Harvestead come from noreply@notify.harvestead.com. That address cannot receive replies; email hello@harvestead.com if you need a response.

Still stuck? Open a ticket

Sign in to open a support ticket so we can tie it to your account and reply to you.