Help & support
Answers to the questions we hear most — and a direct line to a real person when you need one.
What do the three plans include?
Seedling ($5.99/mo) unlocks the learning library, the game without daily caps, and The Grove. Harvesteader ($14.99/mo) adds season planning, preserving, and the full course ladder. Market Gardener ($29.99/mo) adds Market HQ — wholesale order books, CSA management, succession planning, labor ROI, and sales tracking.
Is there a free account?
Yes. A free account includes your onboarding pathway, the first-seed challenge, the free composting ebook, and the learning game with a daily play cap. The Grove and the premium tools require a paid plan.
How do I change or cancel my plan?
Open a billing ticket below with the plan you want. Our team updates your account and confirms by email, usually within one business day. Cancellations take effect at the end of your current period — you keep access until then.
Do you offer refunds?
If a plan isn't the right fit, tell us within 14 days of a charge in a billing ticket and we'll make it right.
Still stuck? Open a ticket
Sign in to open a support ticket so we can tie it to your account and reply to you.